WEB:https://www.azercell.com/
Phone: + 994502310054
Azerbaijan

Description

Azerbaijani leading mobile operator Azercell Telecom LLC relentlessly provides innovative solutions by taking advantage of the latest technological developments to offer more convenient services for customers. Today, the number of subscribers who choose the services of Azercell exceeds 4.5 million people. Azercell owns the first and largest LTE (4G) network in the country. According to the results of the company Global Wireless Solutions which conducts research in the field of mobile communication quality, as well as international systems Opensignal and Testmy.net, which measure the network quality of radio signals, the network of Azercell has demonstrated the highest indicators in many parameters among the mobile operators of Azerbaijan. To date, Azercell has the largest network of customer care centers in Azerbaijan, which consists of 63 customer care offices and Express offices, as well as 393 authorized dealerships, where we accept and serve all subscribers with great pleasure. The number of subscribers served in 2016-2017by Front Desk: 1,107,327. In addition, Azercell visits and serves the subscribers who cannot come to Service Centers due to various reasons by sending its Mobile Customer Services right to their places which visited various regions and cities of Azerbaijan and met customer needs and expectations easily and promptly. This concept in customer services has received a positive feedback in the community. Within 2016-2017 were served more than 300 subscribers. Azercell continued to improve its systems in 2016, successfully passing the audit of certification according to ISO 14001: 2015 Environmental Management Systems and OSHAS18001 Occupational Safety and Health Organization. 10002 Quality Management Certificate